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Position: Therapist | Location: Phnom Penh

Position: Product – Sales Executive | Location: Phnom Penh

Established since 2006 Bodia has started its activities by opening sheltering cocoon Spas in Siem Reap and Phnom Penh offering an authentic vision of relaxation in a modernly designed Spa (www.bodia-spa.com). In order to guaranty the quality of its treatment, Bodia has created its own line of natural products made in Cambodia under the brand Bodia Cambodian Apothecary that promotes the traditional know-hows and uses local resources (www.bodia.com).

Nowadays, Bodia is a network of 7 Spas in Cambodia (4 locations in Phnom Penh & 3 locations in Siem Reap) dispensing quality treatments and offering therapist training to other spas, hotels and extending its services to franchise opening. Bodia products are made in our factory located in Phnom Penh and distributed in all official Bodia Spas and Stores, through a network of 50 local distributors and 1 online shop.

In order to support and develop its operations, Bodia is seeking for a Product- Sales Executive.

DUTIES

SCOPE OF WORK:
The Bodia Sale Executive will assist the Whole Sales Manager on promoting and selling Bodia products. She/He will maintain and develop good relationship customers in order to increase sale and reach monthly target.

SALES OPERATIONS:
– Branding Image Control: Constantly control the branding on displays. Implement corrective actions and / or training to ensure a constant brand proper representation. Implement the modification  decided in cooperation with management.

– Sales Follow Up: Follow up with partner’s representative about the current ordering from clients. Stock must be counted every week or received by email in order to push the customer to order frequently. Implement strategy to motivate re-ordering.

– Payment Collection: The sales executive tracks invoices and payment within terms. He must report to management team and accounting about payment issues.

– Clients’ Management: Documents tracking (invoice, stock list…), storage advices at client’s premises. Negotiate and treat open issues with clients. Such as special promotion or discount, nearly expire products return and / or replacement, loss and / or damage payments. Specific notice for consignment customer: establish contract for every new consignment customer, check stock on hand and close balance monthly.

JOB REQUIREMENTS:

The qualified candidate will have the following experience:

• – Bachelor Degree related to the field
• – At least 1 year of experience in related field of work
• – Good in English
• – Experience of managing individuals and teams
• – Good analytical mind
• – Good communication and reporting skills
• – Self-motivated
• – Own initiative
• – Drive
• – Tenacity
• – Creativity
• – Resilience

BENEFIT PACKAGE:

• – Competitive Salary
• – Incentive based Sales (Sale only)
• – Benefit (phone & petrol)
• – Yearly Salary Revising on evaluation
• – Insurance
• – Annual Leave, Public Holiday, Day Off, Sick Leave, Maternity Leave compliance per
  Cambodian labor law

CONTACT INFORMATION

Interested candidates are requested to submit CV together with recent color photo (4 x 6), a cover letter through HR office:

• – Name: Chann Ponleu (Mr.)
• – Position: HR and Admin Supervisor
• – Tel: 069 568896
• – Email: hra.pp@bodia.com
• – Address: #26, corner Sothearos Blvd and Street 178, above U-Care Pharmacy, Phnom Penh.

Position: Spa Receptionist | Location: Phnom Penh

Functions & responsibilities:

• Primary focus on operations of the front desk, telephone, sense of guest arrival/departure, and management and stock of main lobby retail area.
• Well versed in all areas of retail/service and available to answer any questions that guests may have and be able to give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales.
• Collection and recording of all service/product transactions
• Coordination of guest/therapist booking
• Coordinates the maintenance schedule of aquatic in the lotus pool & elements relating to the spa
• Maintains guest confidentiality and business/spa facility information confidential at all times.
• Coordinates use of other sources of client database to make use of un-booked time slots, cancelled/no-show bookings or appointment blocks.
• Monitors personal performance tracking reports like attendance, training sessions attended, commission/incentives earned, and other work-related reports required.
• Communicates clearly and directly with supervisor and colleagues concerning performance expectations, productivity, and accountability within the team.

Job requirements:

• English Skill: Good Level
• Team working skill
• Communication and problem solving skill
• Decision making skills
• Effective verbal and listening communications skill
• Very effective organizational skills
• Computer skills Microsoft office, Email, Internet
• Flexible on problem solving

Established since 2006 Bodia has started its activities by opening sheltering cocoon Spas in Siem Reap and Phnom Penh offering an authentic vision of relaxation in a modernly designed Spa (www.bodia-spa.com). In order to guaranty the quality of its treatment, Bodia has created its own line of natural products made in Cambodia under the brand Bodia Cambodian Apothecary that promotes the traditional know-hows and uses local resources (www.bodia.com).
Nowadays, Bodia is a network of 7 Spas in Cambodia (4 locations in Phnom Penh & 3 locations in Siem Reap) dispensing quality treatments and offering therapist training to other spas, hotels and
extending its services to franchise opening. Bodia products are made in our factory located in Phnom Penh and distributed in all official Bodia Spas and Stores, through a network of 50 local distributors and 1 online shop.
Particularly sensitive to social progress to be made in professional environment of Cambodia, the Bodia group takes to heart to develop a long-term activity in the respect of collaborator’s dignity and therefore gets concerned by every social implication of its partners and collaborators by applying fair trade’s principle on a daily basis.

Continuously seeking to develop our activity in Cambodia Bodia is now looking for hiring a new collaborator as Regional Sales Supervisor located in Sihanoukville (Kampong Som).

• – Contract’s type: Full time job local contract.
• – Duration: 2 years minimum
• – Salary: $1000 – $1500/ month (based on experience)
• – Location: Sihanoukville (Kampong Som)

Position profile:
The regional Sales Supervisor for the south zone of Cambodia shall be in charge of:

• – Bodia boutique project opening and supervision
• – Bodia commercial development on Sihanoukville zone
• – Bodia commercial development on Kampot zone.

Scope of work:
1. Ensure proper sales performances across Bodia dedicated store by closely controlling and
correcting the actions of his sales team members.

2. Identify new potential customers (including but not limited to travel agencies, hotels, boutiques,
other spas, retail premises). Organize and perform prospection visits to potential customers
until sales in the aim of increasing the popularity and visibility of Bodia.

Functions & Responsibilities:

• – Sales operations:
  • – Supervise Bodia boutique store in Prince Shopping mall:
  • – Manage staff recruitment and training
  • – Control sales report and stock management at the boutique
  • – Monitor proper boutique maintenance, decoration and general merchandising
    following Bodia head office guidelines.
• – Sales prospection

– Establish a detailed list of potential customers to visit and follow up in Sihanoukville
and Kampot. Manage database including all potential business partners (Travel
agencies, hotels, airlines companies…)

– Lead active prospection campaign (plan visits on phone and perform the commercial presentation).

– Networking:

• • • Constantly update personal local network by attending events and meeting relevant
      industry people of different communities (especially Chinese) across the region.
    • Support Sales Department in visiting monthly Existing Travel agency and Hotels in SHV & KMPT area answering all issues and enquiries under Sales manager
    • Develop sales managing new potential tour guides or any strategy to create foot flow in boutique creating specific guidelines with commissions under sales manager.

Requested Skills:
The qualified candidate will have the following experience:

• – Fluent in English: speaking and writing.
• – Fluent in Chinese: Speaking & writing
• – At least 3 years’ experience in sales & marketing.
• – Excellent Microsoft Office Knowledge
• – Good communication and reporting skills.
• – Independent & Ability to take initiative
• – Driving best practice and culture of continuous service delivery improvement within the
  company
• – Good teamwork, analytical and problem solving skills
• – Tenacity, Creativity, Resilience, Organized and self-efficient

Code of conduct:
The candidates shall be self-conducted, independent and creative in his/ her professional and personal life. Meticulous, he / she knows how to work under pressure and take initiative while maintaining an appropriate communication between all department’s members. He/ She knows how to adapt in a challenging working environment that combines various culture and working conditions.

Candidates shall address CV and cover letter to:
hra.pp@bodia.com
Tel: 069 568896
Address: #26, corner Sothearos Blvd and Street 178, above U-Care Pharmacy, Phnom Penh.

Position: R&D Technical Engineer (Cosmetic Field) | Location: Phnom Penh

Established since 2006 Bodia has started its activities by opening sheltering cocoon Spas in Siem Reap and Phnom Penh offering an authentic  vision of relaxation in a modernly designed Spa (www.bodiaspa.com). In order to guaranty the quality of its treatment, Bodia has created its own line of natural products made in Cambodia under the brand Bodia Cambodian Apothecary that promotes the traditional know-hows and uses local resources (www.bodia.com).

Nowadays, Bodia is a network of 7 Spas in Cambodia (4 locations in Phnom Penh & 3 locations in Siem Reap) dispensing quality treatments and offering therapist training to other spas, hotels and extending its services to franchise opening. Bodia products are made in our factory located in Phnom Penh and distributed in all official Bodia Spas and Stores, through a network of 50 local distributors and 1 online shop.

In order to support and develop its operations, Bodia is seeking for a R&D Technical Engineer.

Contract’s type: Full time job local contract.

Duration: 1-year minimum

Salary: $1500 – $2000/ month (based on experience)

Position profile: The product technical Supervisor (PTS) is in charge of the technical expertise of Bodia products and shall overlook the following aspects of the products:

• – Regulatory affairs
• – R&D
• – Quality

Bodia HRA Office:

• – Tel: 069 568896
• – Email: hra.pp@bodia.com
• – Address: #26, corner Sothearos Blvd and Street 178, above U-Care Pharmacy, Phnom Penh.

Functions & responsibilities:

PTS shall have following responsibilities:

– Legal registration : Bodia general policy aims to follow a R&D and production European standards. PTS shall ensure proper documentation, cosmetic folders, application of GMP, registration towards competent authorities.

– R&D: Member of the Bodia’s decision team, the PTS shall participate to the new strategic products definition. He/ She handles the R&D phase by sourcing appropriate ingredients, conceptualize the prototypes, the production process and the tests validation. On a marketing point of view, the PTS actively participate in benchmarking the existing cosmetics global market and trends.

– Quality: In order to guarantee a constant quality level of Bodia products, the PTS is in charge to supporting the production quality teams, procurement team members in the raw material monitoring, production processes and final products conditions.

Requested skills:

• Minimum Master in cosmetic engineering
• 2 to 3 years of experience (excluding internship)
• English, spoken, read, written.
• Creative and open mind
• Pack office.

Code of conduct: The candidates shall be self-conducted, independent and creative in his/ her professional and personal life. Meticulous, he / she knows how to work under pressure and take initiative while maintaining an appropriate communication between all departments members. He/ She knows how to adapt in a challenging working environment that combines various culture and working conditions.

Bodia HRA Office:

• – Tel: 069 568896
• – Email: hra.pp@bodia.com
• – Address: #26, corner Sothearos Blvd and Street 178, above U-Care Pharmacy, Phnom Penh.

Benefit Package:

• – Competitive Salary
• – Incentive based Sales (Sale only)
• – Benefit (phone & petrol)
• – Yearly Salary Revising on evaluation
• – Insurance
• – Annual Leave, Public Holiday, Day Off, Sick Leave, Maternity Leave compliance per Cambodian labor law

Contact Information:

Interested candidates are requested to submit CV together with recent color photo (4 x 6), a cover letter through HR office:

• – Name: Chann Ponleu (Mr.)
• – Position: HR Supervisor
• – Tel: 069 568896
• – Email: hra.pp@bodia.com
• – Address: #26, corner Sothearos Blvd and Street 178, above U-Care Pharmacy, Phnom Penh.

Position: Regional Sales Manager | Location: Siem Reap

Scope of work:

In order to open new local markets to Bodia products and spa services, Bodia requires a full-time Regional Sales manager to fulfill the following vital roles;

• Identify new potential customers (including but not limited to travel agencies, hotels, boutiques, other spas, retail premises)
• Organize and perform prospection visits to potential customers until sales in the aim of increasing the popularity and visibility of Bodia Spa

Operational responsibilities:

Regional Sales Manager is in charge of Bodia commercial prospection by proposing Bodia Spa services and products including the sales of Spa Training to potential customers

• Sales prospection
  • Establish a detailed list of potential customers to visit and follow up in Cambodia but also abroad and manage database including all potential business partners (Travel agencies, hotels, airline companies…)
  • Lead active prospection campaign (plan visits on phone and perform the commercial presentation).
  • Create prospection tools with the help of Marketing department such as mini-menu, factsheet, flyers…
  • Networking – Constantly update personal local network by attending events and meeting relevant industry people of Chinese community across the country.

• Support Sales Department in visiting monthly Existing Travel agency and Hotels in Phnom Penh answering all issues and enquiries under Sales manager
• VIP and Business management: In charge of organizing Spa inspection with Travel Agencies and /or investors (with BDM support) on site when required.
• Develop sales managing new potential tour guides creating specific guidelines with commissions under sales manager.

• Sales operations
  • Edit the customer’s agreement under supervision of Sales Manager.
  • Launch of Operation
    • Welcome valuable customers’ representatives and clients at Spa.
    • Coordinate the new customer’s staff training and “Bodia” education in cooperation with Marketing & Communication Supervisor or Spa Operation Manager.
    • Responsible for providing formal and informal guidance and recommendations to the sellers’ teams regarding cultural awareness related to your markets and selling techniques
    • Increase the average sales per pax for customers training teams of sellers

• Human Resources responsibilities:

By closely managing its team, the Regional Sales Manager ensures that all tasks are securely handled to ensure the expected sales performance, staff security, satisfaction and compliance and above all, client information and satisfaction.

• • Recruitment: Retail manager should be in charge to follow up the recruitment process with Bodia’s admin department. Job description writing, recruitment process, interviews etc…
  • Training sales team members (sales executive): Regional Sales Manager is in charge of training the selling staff regarding Spa services and customers management.
  • Admin & Bonus management: Keep administrative documentation up to date (job descriptions, flow chart, holidays or purchases request,…).

Incentive should be calculated every month by Regional Sales manager for each sales executive under his/ her watch. He/she should also bring advices about the incentives policy to adjust it as best as possible to the company & sales executive’ common benefit and motivation.

Candidate profile:

The qualified candidate will have the following experience;

• Fluent in English: speaking and writing.
• Bachelor degree in sales & marketing.
• Excellent Microsoft Office Knowledge
• At least 3 years of experience in a related field of work.
• Good communication and reporting skills.
• Ability to take initiative
• Driving best practice and culture of continuous service delivery improvement within the company
• Good teamwork, analytical and problem-solving skills
• Creativity
• Organised and self-efficient

Role/Job Purpose: Online communication intern should bring support to the Digital Media Supervisor in order to establish and implement the accurate online strategies to reach and develop Khmer clientele.

   Functions & responsibilities:

1. Search Engine Marketing/Traffic Management :

   •  Manage SEA posting ads on search results pages or other websites using methods such as CPC (cost per click) with Google or Bing. It can be part of remarketing campaigns

   •  Improve our general SEO for both websites (create links, meta-descriptions, be familiar with Google Adwords, Google Analytics, Google Data Studio …)

   •  Improve our presence on TripAdvisor (TripAdvisor Experience) and Google My Business (Google Posts)

2. Digital partnerships Management :

   •  Manage partnerships with marketplaces (Amazon…), digital press and apps (Grab…)

3. Websites :

   •  Adjust and modify existing communication supports on our two websites (products informations, general information, pictures and graphic chart) according to defined targets in all languages)

   •  Upload content on the blog

   •  Monitor animations (special contests, dynamic planning…

4. Social Media & Community Management
5. Customer Relationship Management
6. Newsletters/SMS campaigns (bonus)
7. Industry benchmark
8. Monitor general image of Bodia Spa and Bodia Apothecary to keep it at its best level

   Profile :

      •  Nationality : KHMER or FOREIGNER

      •  Language : English should be fluently spoken, written and understood. Khmer and French are a bonus

      •  Organized, detailed orientated

      •  Used to work in team

   Position: Promoter at the Airport (Seller Indoor) | Location: Phnom Penh International Airport

   Functions & responsibilities:

•  Keeping the Bodia Cambodian Apothecary stand tidy and clean including sweeping and mopping…etc

•  Informing customers about products, offering free testing, and assisting shoppers to find goods and products they are looking for.

•  Printing out the sale report and send it to line manager

•  Being responsible for processing cash and Card Payments to ensure it matches with invoice.

•  Checking products display on shelf and gondola and making sure they are accurate with attaching price tags on each item

•  Checking tester, expiry date of products, lights, sales report, uniform and reporting to Supervisor /Manager

•  Responsible in Stock Report

•  Working within established guidelines, rules and regulation.

•  Other tasks assigned by supervisor

   Skills/Qualifications:

•  Team working skill

•  Communication and problem solving skill

•  Decision making skills

•  Effective verbal and listening communications in English

•  Very effective organizational skills

•  Computer skills Microsoft office, Email, Internet

•  Flexible on problem solving

•  Be able to work night shift at Airport

Position: Shop Seller | Location: Phnom Penh 

Functions & responsibilities:

• Keeping the Bodia Cambodian Apothecary Boutique tidy and clean including sweeping and mopping, etc
• Informing customers about products, offering free testing, and assisting shoppers to find goods and products they are looking for.
• Printing out the invoices when performing sales and exporting the selling reporting sheet form the system.
• Being responsible for processing cash and Card Payments to ensure it matches with invoice.
• Checking products display in the Boutique and making sure they are accurate with attaching price tags on each item
• Checking tester, expiry date of products, lights, sales report, uniform and reporting to Supervisor /Manager
• Working within established guidelines, rules and regulation.
• Other tasks assign by supervisor

Job requirements:

• This position must demonstrate the following skills:
• Team working skill
• Communication and problem solving skill
• Decision making skills
• Effective verbal and listening communications in English
• Very effective organizational skills
• Computer skills Microsoft office, Email, Internet
• Flexible on problem solving