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Position: Regional Sales Manager | Location: Phnom Penh

Scope of work:

In order to open new local markets to Bodia products and spa services, Bodia requires a full-time Regional Sales manager to fulfill the following vital roles;

• Identify new potential customers (including but not limited to travel agencies, hotels, boutiques, other spas, retail premises)
• Organize and perform prospection visits to potential customers until sales in the aim of increasing the popularity and visibility of Bodia Spa

Operational responsibilities:

Regional Sales Manager is in charge of Bodia commercial prospection by proposing Bodia Spa services and products including the sales of Spa Training to potential customers

• Sales prospection
  • Establish a detailed list of potential customers to visit and follow up in Cambodia but also abroad and manage database including all potential business partners (Travel agencies, hotels, airline companies…)
  • Lead active prospection campaign (plan visits on phone and perform the commercial presentation).
  • Create prospection tools with the help of Marketing department such as mini-menu, factsheet, flyers…
  • Networking – Constantly update personal local network by attending events and meeting relevant industry people of Chinese community across the country.

• Support Sales Department in visiting monthly Existing Travel agency and Hotels in Phnom Penh answering all issues and enquiries under Sales manager
• VIP and Business management: In charge of organizing Spa inspection with Travel Agencies and /or investors (with BDM support) on site when required.
• Develop sales managing new potential tour guides creating specific guidelines with commissions under sales manager.

• Sales operations
  • Edit the customer’s agreement under supervision of Sales Manager.
  • Launch of Operation
    • Welcome valuable customers’ representatives and clients at Spa.
    • Coordinate the new customer’s staff training and “Bodia” education in cooperation with Marketing & Communication Supervisor or Spa Operation Manager.
    • Responsible for providing formal and informal guidance and recommendations to the sellers’ teams regarding cultural awareness related to your markets and selling techniques
    • Increase the average sales per pax for customers training teams of sellers

• Human Resources responsibilities:

By closely managing its team, the Regional Sales Manager ensures that all tasks are securely handled to ensure the expected sales performance, staff security, satisfaction and compliance and above all, client information and satisfaction.

• • Recruitment: Retail manager should be in charge to follow up the recruitment process with Bodia’s admin department. Job description writing, recruitment process, interviews etc…
  • Training sales team members (sales executive): Regional Sales Manager is in charge of training the selling staff regarding Spa services and customers management.
  • Admin & Bonus management: Keep administrative documentation up to date (job descriptions, flow chart, holidays or purchases request,…).

Incentive should be calculated every month by Regional Sales manager for each sales executive under his/ her watch. He/she should also bring advices about the incentives policy to adjust it as best as possible to the company & sales executive’ common benefit and motivation.

Candidate profile:

The qualified candidate will have the following experience;

• Fluent in English: speaking and writing.
• Bachelor degree in sales & marketing.
• Excellent Microsoft Office Knowledge
• At least 3 years of experience in a related field of work.
• Good communication and reporting skills.
• Ability to take initiative
• Driving best practice and culture of continuous service delivery improvement within the company
• Good teamwork, analytical and problem-solving skills
• Creativity
• Organised and self-efficient

Role/Job Purpose: Online communication intern should bring support to the Digital Media Supervisor in order to establish and implement the accurate online strategies to reach and develop Khmer clientele.

   Functions & responsibilities:

1. Search Engine Marketing/Traffic Management :

   •  Manage SEA posting ads on search results pages or other websites using methods such as CPC (cost per click) with Google or Bing. It can be part of remarketing campaigns

   •  Improve our general SEO for both websites (create links, meta-descriptions, be familiar with Google Adwords, Google Analytics, Google Data Studio …)

   •  Improve our presence on TripAdvisor (TripAdvisor Experience) and Google My Business (Google Posts)

2. Digital partnerships Management :

   •  Manage partnerships with marketplaces (Amazon…), digital press and apps (Grab…)

3. Websites :

   •  Adjust and modify existing communication supports on our two websites (products informations, general information, pictures and graphic chart) according to defined targets in all languages)

   •  Upload content on the blog

   •  Monitor animations (special contests, dynamic planning…

4. Social Media & Community Management
5. Customer Relationship Management
6. Newsletters/SMS campaigns (bonus)
7. Industry benchmark
8. Monitor general image of Bodia Spa and Bodia Apothecary to keep it at its best level

   Profile :

      •  Nationality : KHMER or FOREIGNER

      •  Language : English should be fluently spoken, written and understood. Khmer and French are a bonus

      •  Organized, detailed orientated

      •  Used to work in team

Role/Job Purpose: The main purpose of the RM Stock Controller job is to be always fully aware of the stock flows in and out in the Raw Material (RM) warehouse. The stock assistant is responsible for receiving RM, prepares them for production and maintains a proper registration on Quickbook for accounting department. Stock Controller is fully responsible for the products security and loss in the warehouse.

   Functions & responsibilities:

•  Receive RM from suppliers to enter the stock: collaborate with Quality Team for counting, controlling quality, registering and storing based on FIFO (First In, First Out)

•  Register the RM flows into the system (Quickbook / Stock cards / Stock report on server / Store hard copy of production documents).

•  Prepare the RM to be extracted from the stock accordingly with production requests and respecting FIFO policy.

•  Receive documentation (Invoices / Quality checks / Production follow-up / Production Sheet) and register the products out/in of stock accordingly (Quickbook / Stock cards / Stock report on server)

•  Responsible for the stock counting and stock report matching.

•  Ensure a perfect organization, cleanliness & safety of the stock room and the products.

•  Communicate with Production and Quality teams regarding stock availability and quality issues

   Skills/Qualifications:

•  Good English of speaking, writing

•  Excellent of Microsoft Office(Excel, word), QuickBooks, Outlook use

•  Flexible person, to be responsible, adaptability of work or environment, rigorous

•  Effective verbal and listening communications in English

•  To work in team, independent working, work under pressure, organized/standardized work

•  Computer skills Microsoft office, Email, Internet

•  Flexible on problem solving

•  Good knowledge of management, problem resolving, work commitment, self-improvement

   Code of Conduct:

•  Keep a good presentation and express his/her behaviour and appearance seriousness

•  Be industrial and helpful

•  Be polite and friendly

•  Honesty and loyalty

•  Oversee the good working environment

•  Work independent and confidential

   Position: Promoter at the Airport (Seller Indoor) | Location: Phnom Penh International Airport

   Functions & responsibilities:

•  Keeping the Bodia Cambodian Apothecary stand tidy and clean including sweeping and mopping…etc

•  Informing customers about products, offering free testing, and assisting shoppers to find goods and products they are looking for.

•  Printing out the sale report and send it to line manager

•  Being responsible for processing cash and Card Payments to ensure it matches with invoice.

•  Checking products display on shelf and gondola and making sure they are accurate with attaching price tags on each item

•  Checking tester, expiry date of products, lights, sales report, uniform and reporting to Supervisor /Manager

•  Responsible in Stock Report

•  Working within established guidelines, rules and regulation.

•  Other tasks assigned by supervisor

   Skills/Qualifications:

•  Team working skill

•  Communication and problem solving skill

•  Decision making skills

•  Effective verbal and listening communications in English

•  Very effective organizational skills

•  Computer skills Microsoft office, Email, Internet

•  Flexible on problem solving

•  Be able to work night shift at Airport

Position: Shop Seller | Location: Phnom Penh & Siem Reap

Functions & responsibilities:

• Keeping the Bodia Cambodian Apothecary Boutique tidy and clean including sweeping and mopping, etc
• Informing customers about products, offering free testing, and assisting shoppers to find goods and products they are looking for.
• Printing out the invoices when performing sales and exporting the selling reporting sheet form the system.
• Being responsible for processing cash and Card Payments to ensure it matches with invoice.
• Checking products display in the Boutique and making sure they are accurate with attaching price tags on each item
• Checking tester, expiry date of products, lights, sales report, uniform and reporting to Supervisor /Manager
• Working within established guidelines, rules and regulation.
• Other tasks assign by supervisor

Job requirements:

• This position must demonstrate the following skills:
• Team working skill
• Communication and problem solving skill
• Decision making skills
• Effective verbal and listening communications in English
• Very effective organizational skills
• Computer skills Microsoft office, Email, Internet
• Flexible on problem solving